Drive sales and boost revenue with Microsoft CRM. Broadview Networks is your certified solutions provider for Microsoft CRM. Improve customer satisfaction, and you'll improve your bottom line. From the first contact to after-sales service, these Web-enabled customer relationship management (CRM) solutions automate day-to-day tasks for sales, customer service, field service, call center and marketing professionals. They'll strengthen customer loyalty, and empower your sales, marketing and customer service teams to work together to shorten sales cycles and increase revenue. The value of Microsoft CRM

•  Spend less time searching
•  Spend more time on sales and service
•  Generate and qualify more leads
•  Close sales faster
•  Increase customer satisfaction and retention
•  Increase revenue per quarter

While Microsoft CRM offers many benefits, it is extremely challenging to implement successfully. Broadview networks has the required experience to accomplish this, and has developed a methodology and professional team that delivers results.

Microsoft CRM Overview

Increase sales success, deliver superior customer service, and make informed, agile business decisions with Microsoft CRM. Accessible from Microsoft Outlook and the Web, Microsoft CRM is easy to use, customize, and maintain, integrates with other business systems, and scales to grow along with your business.

Microsoft CRM Sales

Accessible from Microsoft Outlook and the Web, Microsoft CRM Sales helps sales people manage leads and opportunities, measure and forecast sales activity, efficiently track customer communications, and automate stages in the sales process-ensuring a shorter cycle, higher close rates, and improved customer retention.

Microsoft CRM Customer Service

Offer superior customer service and increase capacity to handle requests, without adding employees. Microsoft CRM Customer Service helps your service representatives track customer requests, manage support issues from initial contact through successful resolution, and provide customers with the consistent, efficient service that ensures satisfaction.

Microsoft CRM Customization

Microsoft CRM enables easy efficient customizations that maximize productivity and minimize maintenance and up grade costs. This full color, Microsoft CRM Customization fact sheet is a one page glossy that includes key messages, screen shots and feature lists.

Microsoft CRM Integration

This great sales tool is designed to give prospects a quick overview of the Microsoft CRM robust integration benefits. This full color, Microsoft CRM Integration fact sheet is a one page glossy that includes key messages, screen shots and feature lists.

Microsoft CRM Marketing

Give your salespeople the tools and information they need to reach prospects and existing customers. Microsoft Business Solutions CRM helps you deliver targeted communications, manage leads and opportunities, and analyze and measure campaign and sales performance. Your teams can work more productively; reduce marketing costs; and increase sales potential three key benefits that can improve profitability.